Mori West, the owner of ACUCLAIMS began billing over 25 years ago. She is a featured speaker at many Acupuncture Colleges across the country. Since Acuclaims bills for providers nationwide she is able to impart up to date information information that comes from submitting thousands of claims per month for providers all across the country. Experience counts and few people, few companies have the level of experience that Mori West and her team have. As she says, "Because we verify insurance benefits, we have the confidence of knowing a carrier HAS to pay our claims. We exhaust every avenue when we receive a denial, we make the call and follow up with a request for reconsideration. We are successful when carriers quote incorrect benefits, then deny claims when submitted. The appeals process is in place for just these types of cases, we know the process and we use it.” Finally as a lifelong acupuncture and chiropractic patient, Mori feels indebted to the professions. "I am the wife of a chiropractor. I know the unique abilities chiropractors have. I believe in what they do and I believe carriers will pay claims when submitted. I have also utilized acupuncture and herbs since I was a teenager. I am grateful to work with acupuncturists I consider true healers and it amazes me that in this era with ever increasing insurance benefits for acupuncture there are still practitioners that shy away from insurance."
Acuclaim’s employees are graduates of certified insurance billing programs. We employ on staff three certified professional coders with certifications from the AAPC. We do not outsource any of our billing, all work is done in house. We have up to date compliance plans in place and utilize the latest in internet security technology. Our staff keeps informed with compliance issues and documentation requirements. We stay up on state and federal law changes as well as diagnosis updates as they relate to the practice of Acupuncture.
Former Board Member- American Association of Acupuncture and Oriental Medicine (AAAOM)
Member- American Medical Billing Association (AMBA) (2010 Member of the Year)
Medical Billing Dept Advisory Board – So California Regional Occupational Center
Featured Speaker – American Assoc of Professional Coders (AAPC) Long Beach,CA
Board Member- California Acupuncture Association (CAA)
Certified Professional Coder - American Academy of Profesional Coding (AAPC)
Member- California Chiropractic Association (CCA)
CEU provider - California Acupuncture Board & California Board of Chiropractic
PDA provider - National Certification Commission for Acupuncture & Oriental Medicine (NCCAOM)