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Testimonials
And if I haven't said it already... THANK YOU! YOU WERE TOTALLY RIGHT THAT ACCEPTING INSURANCE IS THE ONLY WAY TO GO IN THIS ECONOMY. Had I not switched last year, I would be seriously hurting. I know I was a tough nut to crack, but I appreciate the good sales pitch you made to help me see the light! Thanks for all the help.
The past 9 months doing business with you has made such a difference in my life
I can honestly say that choosing Acuclaims to do all of my acupuncture billing is the best decision I have ever made. Not only do they do everything they promise, but are so helpful in many other ways. All of my insurance claims, payments, and verifications come in a timely manner. I don't know what I would do without Acuclaims. Thank you so much for everything!
Mori West has not only provided a consistent level of service, she has gone above and beyond on many, many occasions. She is extremely knowledgeable regarding insurance benefits and has always quickly handled insurance verifications. Acuclaims is much more than a billing service, they are a member of our team. Mori and staff are professional in every sense of the word. We trust her knowledge of billing and we highly recommend her service to anyone who wishes to build a thriving practice.
I used to run a practice on cash...before utilizing Acuclaims. Within a very short time my accounts receivable went up dramatically, followed by an increase in collections that has continued to this day. They have made an insurance based practice seem effortless and highly efficient. Everything they say state about their services is 100% true...tenacious in efforts to get insurance companies to pay...Their expertise extends to workers compensation as well as personal injury allowing me to care for patients I would have been unable to treat as a cash only provider...I am convinced that I have received larger settlements overall than if I would have negotiated on my own. They have demonstrated commitment to my business success, providing expert service and advice. I was even represented in small claims court, which I won hands down...
I want you to know I value the work you do for me. I believe you work hard for your money and really care about helping me and my patients. You have increased my income from what it was and that has more than paid for your services. You have saved me and my helpers hours and hours of frustration, aggravation and wasted time sitting on the phone which can instead be used to help more patients. Thank you for helping Dr. C. He has been my friend for many years and I am just sorry he didn't get together with you sooner. Thank you for being there for my office through the last 4 (or has it been 5) years. You are literally a God-send!
I am writing to thank you for getting my office that Work Comp check so quickly. I really was ready to write it off, I'm so glad you talked me into letting you try and get payment. Was I surprised when the check came two weeks later WITH interest and penalties. You were right, they had to pay, and they did!
Acuclaims has been a lifesaver in my practice. Prior to Acuclaims doing my billing I accepted only one type of carrier and my staff spent half their day trying to get paid. After working closely with Mori and setting up a system, our insurance billing has increased double and taken the confusion and agitation out of billing. Our patients are happier, my staff is happier and therefore, I am happier. Working with Acuclaims has taught me much about the insurance industry. Mori knows the answers and knows how to get results. She is a bull dog with the insurance companies, yet, a pleasure to work with on a professional level. She truly is the "office manager" outside the office. |
   
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